Education

Our knowledge training staff will help you learn the fundamentals of collaboration

WiiKno understands that an organization may know a limited amount regarding Collaboration and how technologies can help them achieve their goals. Everyone has heard the buzzwords but not everyone understands the concepts of Web 2.0. WiiKno offers comprehensive Education Services, geared towards different audiences including Executive, Beginner, Intermediate, and Expert levels. We tailor each class with the specific goal of helping the attendees understand how Web 2.0 works and what they can do for you.

We are currently offering the following classes to help your company bridge the gaps in Collaboration:

Executive Training

• How to leverage Web 2.0 for an organization
• External collaboration systems
• Enterprise collaboration systems
• Driving adoption
• Changing culture
• Driving users
• Encouraging participation
• Avoiding pitfalls

Intro to Collaboration

• Peer review
• Wikis and blogs
• Discussion boards
• Driving efficiency
• Technical aspects of building articles

Intermediate Collaboration

• Managing workspaces
• Setting group taxonomies
• Calendaring
• Introduction to scripting
• Plug-ins

Advanced Collaboration

• Managing framework
• Managing contributors
• Understanding database and structure
• Basic plug-in design and deployment
• Version control

System Administration

• System architecture
• Database management
• System metrics
• Managing users and permissions
• Managing zones
• Managing inheritance
• Basic systems integration
• Embedding video, audio, .pdf, and other media
• Single sign-on
• Availability management
• System monitoring